Refund policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags attached, and in its original packaging. You’ll also need a receipt or proof of purchase.
How to Start a Return
To start a return, please log into your customer account at:
https://journeyofbecoming888.com/account/returns
If you are unable to access your account, please contact us with your order number and reason for return :
journeyofbecoming@icloud.com
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. Original shipping charges are non-refundable.
We do not charge restocking fees.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right as quickly as possible.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (such as food, flowers, or plants)
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Custom or personalized products
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Personal care or beauty products
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Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
If you have questions about a specific item, please contact us before requesting a return.
Exchanges
The fastest way to ensure you get the item you want is to return your original purchase. Once your return is approved, you may place a new order for the replacement item.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.
Returned items must be in the same condition as received — unworn or unused, with tags attached, in original packaging, and accompanied by proof of purchase.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved.
If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us:
journeyofbecoming@icloud.com